NeuroInclusive Heritage is a Community Interest Company (CIC), meaning any profits made will be kept within the company to continue benefitting the community.
Our main aim is to support museums and heritage organisations across the UK become more accessible to neurodivergent visitors.
We focus on improving accessibility for visitors with autism, ADHD, sensory processing differences, learning difficulties, and other neurodevelopmental conditions - while recognising the significant overlap with physical disabilities and the importance of inclusive access for all.
Our mission is grounded in practical, research-led support. We offer free or low-cost consultancy, primarily delivered online, to help institutions assess their current accessibility, identify achievable improvements, and develop tailored resources such as sensory maps, visual stories, and inclusive programming plans. Where needed, in-person visits can also be arranged.
This work is rooted in academic research. NeuroInclusive Heritage was founded following a Master’s in Museum Cultures with Curating at Birkbeck College. The founder’s dissertation explored the state of neurodivergent access in British archaeology museums, revealing that accessibility provisions were often limited by lack of time, knowledge, and funding - challenges that are common across institutions of all sizes and types.
In response, NeuroInclusive Heritage aims to remove barriers by offering specialist knowledge, experience, and practical tools with minimal demands on staff time and budgets. We believe meaningful change is possible with small, sustainable steps - and we’re here to help museums take them.
In order to classify as a CIC, we needed to outline our activities and how the community will benefit. Here are ours:
Accessibility Audits
Review access information and environments with a focus on neurodivergent visitor needs.
Assess barriers and identify achievable improvements with minimal staff/time demands.
Community Benefit
Neurodivergent visitors: Easier access to relevant, clear information before visits; reduced anxiety.
Museums: Improved understanding of accessibility gaps and practical solutions.
Broader community: Moves institutions toward more inclusive, welcoming practices
Resource Development
Create sensory maps, visual stories, access guides, and social narratives tailored to each site.
Community Benefit
Neurodivergent visitors: Tools to navigate museums with more confidence and comfort.
Museums: Professionally developed materials to enhance visitor experience.
Broader community: Templates and examples can influence sector-wide improvements.
Support for Inclusive Programming
Advise on quiet hours, sensory-friendly activities, and accessible educational sessions.
Community Benefit
Neurodivergent visitors: Opportunities to take part in tailored events that meet their needs.
Museums: Broadened audience reach and deeper community engagement.
Broader community: Increased cultural participation from underrepresented groups.
Ongoing Mentorship and Follow-ups
Offer regular check-ins, reviews, and troubleshooting support post-implementation.
Community Benefit
Neurodivergent visitors: Ensures evolving needs are being met consistently.
Museums: Sustainable improvements and continued learning.
Broader community: Embeds inclusion as an ongoing practice, not a one-time fix.
Free Access to Toolkits and Templates
Share basic templates and best-practice resources online for wide community use.
Community Benefit
Neurodivergent individuals: More institutions using consistent, helpful formats.
Museums (especially smaller or volunteer-run): Easy starting points for improving access with limited capacity.
Broader community: Democratises access to inclusive tools across the heritage sector.